FAQ

What is My Gear Destiny

My gear destiny is an online store that prides itself in finding amazing jewel products and bringing them here for you. The bonus is that we are able to offer these items at incredibly low prices, and will oftentimes offer free giveaways! For more information, click on our About us page. We love our customers and are so happy you took the time to check us out! Feel free to look around!

Should you have any further questions that this page doesn't address, just click on our contact us page and we'll be sure to promptly get back with you.

What are your shipping times?

Shipping Time Estimates (US): 14-28 Days
Shipping Time Estimates (INTL): 14-42 Days

Do you deliver products internationally?

Yes! My gear destiny successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

How do I place an order?

Simply choose your style from the drop-down menu on the product page then click the “Add to Cart” button and follow the simple steps to complete your order. We’ll prepare your order and send you an order confirmation email.

I placed an order, but I didn't receive a confirmation email... What's going on?

Kindly check your Spam or Junk folder to see if your confirmation email was sent there. If you are still unable to find it please shoot us a line under "Contact Us" section of our site.

I ordered multiple items. Why did I only receive one?

Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you!

How secure is my personal information?

Every part of My Gear Destiny meets all 6 categories of PCI compliance standards; meaning My Gear Global adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Additionally, every page of My Gear Global uses SSL encryption technology to protect our shoppers. You can verify this by looking up at your browser address bar and seeing "https://" in front of our web address and the padlock icon as well. This ensures that ALL data is encrypted and secure while browsing and shopping our store and that nothing gets out.